1. Introduction

This Privacy Policy explains how BBK AI FOR COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE DESIGN (“BBK AI”) collects, uses, and protects your personal information when you use allai.ae (the “Platform”).
We are committed to safeguarding your privacy in accordance with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL).
By using the Platform, you consent to the practices described in this policy.
This policy applies to all users, regardless of location or subscription type.
Our goal is to ensure full transparency in how we handle your data and maintain your trust.

2. Information Collection

We collect personal and non-personal information necessary to provide our services effectively.
This may include your name, email address, payment details, account credentials, and usage activity.
Information is collected directly from you when you register, subscribe, or interact with the Platform’s tools.
Technical data such as IP address, device type, and browser version may also be automatically collected for analytics and security.
We only gather information relevant to service performance, compliance, and user support.

3. Use of Data

BBK AI uses your data to operate, improve, and personalize your experience on allai.ae.
This includes account management, subscription processing, and providing AI-powered services.
We may also use aggregated and anonymized data for research, analytics, and system optimization.
Your information helps us enhance the accuracy, quality, and safety of our AI tools.
We do not sell or rent personal information to any third party under any circumstances.

4. Data Sharing

Your data may be shared with trusted service providers strictly for payment processing, hosting, and analytics.
All third parties are bound by confidentiality agreements and comply with UAE data-protection regulations.
We may disclose information when required by law, regulation, or court order.
BBK AI does not share user data for advertising or commercial resale.
In all cases, data sharing is limited to what is necessary for secure and efficient platform operation.

5. Cookies

allai.ae uses cookies and similar tracking technologies to enhance user experience and improve functionality.
Cookies help remember your preferences, manage sessions, and track performance metrics.
You may choose to disable cookies through your browser settings; however, this may affect some features.
We only use cookies essential for security, analytics, and personalization.
No sensitive or payment-related information is stored in cookies.

6. Payment Security

All financial transactions are processed through verified third-party payment gateways such as Stripe.
BBK AI does not store or have direct access to your full payment details.
All payment data is encrypted and handled in compliance with international PCI-DSS standards and UAE banking regulations.
We continuously monitor for fraud prevention and ensure secure processing for every transaction.
Users should report any suspicious activity immediately to support@allai.ae.

7. User Rights

Under UAE law, you have the right to access, correct, or delete your personal data.
You may also request a copy of your stored information or withdraw consent at any time.
Requests can be made by contacting our support team through official communication channels.
We aim to process all valid requests within 14 working days.
Exercising your rights will not affect your access to standard platform features unless deletion is required by law.

8. Data Retention

BBK AI retains user information only for as long as necessary to fulfill service and legal obligations.
Inactive or terminated accounts may have data retained for up to 12 months for audit and compliance purposes.
After that period, data will be securely deleted or anonymized.
Backups and logs are maintained to ensure operational security and data recovery.
Retention practices comply fully with UAE PDPL standards and digital service regulations.

9. AI Content Handling

AI-generated content created on allai.ae is processed securely and not used to retrain or redistribute models.
User inputs and outputs are not shared with third parties unless required by law.
Temporary logs may be used to improve performance and ensure responsible AI usage.
You remain the sole owner of your generated content unless otherwise specified by your selected plan.
BBK AI ensures that all AI data processing aligns with ethical and legal standards in the UAE.

10. Policy Updates & Contact

BBK AI may update this Privacy Policy periodically to reflect changes in law, technology, or company practices.
The most recent version will always be available on allai.ae, with an updated “Last Revised” date.
Continued use of the Platform after updates indicates acceptance of the new policy.
For questions or concerns, please contact:
Email: support@allai.ae
Company: BBK AI FOR COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE DESIGN
Address: Dubai, United Arab Emirates